First: Check the Plate’s Battery Status in the App
A missing Bluetooth icon or an unresponsive screen often means the battery is too low to support Bluetooth.
Check battery status in the Reviver app:
If the battery is very low or critical, a warning may appear directly on the home screen
Otherwise, open Plate Settings by tapping the gear icon, select RPLATE Details, and check the Battery Status there
If the battery level is low, Bluetooth may not appear or connect reliably.
If the battery level looks good, continue to the next step.
Second: Forget the Plate in Your Phone’s Bluetooth Settings
If the plate was previously paired, your phone may be holding onto an old or corrupted connection.
On your phone:
Open phone's Bluetooth Settings
Find your RPLATE in the list of paired devices (it will begin with B8AB)
Tap Forget This Device (or Remove)
Turn Bluetooth off, then back on
This clears stale pairing data and often resolves pairing issues.
Third: Re-Pair in the Reviver App
After forgetting the device:
Open the Reviver app
Return to the home screen
Follow the on-screen prompts to pair the plate
Keep your phone close to the plate and the app open until pairing completes
If pairing is required, the app will guide you step by step.