If you see “Renewal Unavailable” or “Contact Support” when trying to renew registration in the Reviver app, it means the renewal cannot be completed in-app at this time.
This can happen for several reasons. In most cases, the issue is related to a hold or missing requirement from the state’s motor vehicle authority.
What to do next
When you see this message, contact Reviver Support through the app.
Support can:
Check whether the issue is related to a state-level hold
Confirm whether renewal must be completed directly with the motor vehicle authority
Identify whether additional information or action is needed in your Reviver account
Guide you on the fastest way to complete renewal and get your plate updated